Terms of service
Overview
Welcome to Hoonch! References to “we”, “us” and “our” refer to Hoonch. Hoonch operates this store and website, including all related information, content, features, tools, products and services associated with orders, to provide you (the customer) with a curated shopping experience (the “Service”). Hoonch is powered by Shopify, which enables us to deliver the Service to you.
These Terms of Service, together with any policies referenced herein (collectively referred to as the “Terms of Service” or “Terms”), set forth your rights and obligations when using the Service.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and include disclaimers and limitations of liability.
By accessing, using or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Service.
Section 1 – Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province, and you authorize any minor dependents in your household to use this Service on devices owned, purchased or controlled by you.
To use the Service, including visiting or browsing our online store or purchasing any
products or services we offer, you may be required to provide certain information, such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide in our store is accurate, current and complete, and that you hold all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not assign, sell, transfer or license your account to any third party.
Section 2 – Our Products
We make every effort to display our products and services accurately in our online store. However, please note that due to differences in your device type, settings and configuration, product colors or appearances may vary from what you see on your screen.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match the presentations shown in our online store.
All product descriptions are subject to change without prior notice, and we reserve the right of final interpretation. We reserve the right to discontinue offering any products at any time and may limit the quantity of any products available for sale to any individual, region or jurisdiction at our sole discretion.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Hoonch reserves the right to accept or decline your order for any reason at its sole discretion. Your order shall not be deemed confirmed and binding until accepted by Hoonch. We must receive and process your payment to confirm your order. Please verify your order carefully before submission; once an order is accepted, Hoonch may not accommodate cancellation requests. If we reject, modify or cancel your order, we will attempt to contact you via the email address, billing address and/or phone number provided at checkout.
Returns or exchanges for your purchases are governed solely by our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and shall not be resold commercially or exported.
Section 4 – Pricing and Billing
Prices, discounts and promotions are subject to change without prior notice. The price applicable to your purchase is the rate in effect at the time of order placement and will be stated in your order confirmation email. Unless otherwise explicitly specified, displayed prices do not include taxes, shipping fees, handling charges, customs duties or import fees.
Prices listed in our online store may differ from those in physical retail locations, third-party operated online stores or other retail channels. We may offer promotional campaigns from time to time, which may affect pricing and are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information when shopping with us. You consent to promptly update your account and related details, including your email address, credit card number and expiration date, to enable us to complete your transactions and contact you if necessary.
You represent and warrant that: (1) the credit card information you provide is true, correct and complete; (2) you are duly authorized to use such credit card for the purchase; (3) your credit card issuer will honor the charges incurred by you; and (4) you will pay all incurred charges at the posted rates, including shipping and handling fees and all applicable taxes, where applicable.
Section 5 – Shipping and Delivery
We assume no liability for shipping or delivery delays. All delivery times are estimated only and are not guaranteed. We shall not be responsible for delays caused by carriers, customs processing or circumstances beyond our reasonable control. Title and risk of loss for products shall pass to you upon our delivery of the goods to the carrier.
Section 6 – Intellectual Property
Our Service, including without limitation all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and their selection, arrangement and design, is owned by Hoonch, its affiliates or licensors and protected by United States and international patent, copyright and other intellectual property laws.
These Terms grant you permission to use the Service solely for personal, non-commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any materials contained in the Service. Nothing herein shall be construed as granting you any license or rights to any patents, trademarks, copyrights or other intellectual property of Hoonch, Shopify or any third party, except as expressly provided. Unauthorized use of the Service may violate federal and state intellectual property laws. Hoonch reserves all rights not expressly granted under this Agreement.
The name, logo, product and service names, designs and slogans of Hoonch are trademarks of Hoonch, its affiliates or licensors. You may not use these trademarks without Hoonch’s prior written approval. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing within the Service are trademarks of their respective owners.
Section 7 – Optional Third-Party Tools
You may be granted access to customer tools provided by third parties that form part of the Service. We do not monitor, control or intervene in these third-party tools.
You acknowledge and agree that we provide access to such tools on an “as-is” and “as-available” basis, without any representations, warranties, conditions or endorsements of any kind. We shall not be liable for any damages or liabilities arising from or related to your use of optional third-party tools.
Your use of any optional tools available on our website is at your own risk and discretion, and you must ensure that you review and agree to the terms applicable to the relevant third-party provider.
We may roll out new features (including new tools and resources) through the Service in the future. Such new features shall also constitute part of the Service and be governed by these Terms of Service.
Section 8 – Third-Party Links
The Service may contain materials and hyperlinks to websites owned or operated by third parties (including embedded third-party functionalities). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave our Service to visit such third-party platforms, you do so entirely at your own risk.
We shall not be liable for any damages or losses arising from your access to third-party websites or your purchase or use of any products, services, resources or content on such platforms. Please carefully review and understand the policies and terms of third parties prior to conducting any transactions. If you have complaints, claims, concerns or questions regarding third-party products and services, you must contact the third party directly.
Section 9 – Relationship with Shopify
[Merchant Notice: This section accurately describes the relationship between Shopify and your store. Do not delete or modify this content.]
Hoonch is powered by Shopify, which enables us to provide the Service to you. However, all sales and purchases made in our store are transacted directly with Hoonch. By using the Service, you acknowledge and agree that Shopify shall not be responsible for any aspect of transactions between you and Hoonch, including any injuries, damages or losses resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of or related to your purchases or dealings with Hoonch.
Section 10 – Privacy Policy
All personal information collected through the Service is subject to our Privacy Policy, available here [LINK]. Certain personal information may also be governed by Shopify’s Privacy Policy. By using the Service, you confirm that you have read and understood our Privacy Policy.
As the Service is hosted by Shopify, Shopify processes personal information related to your access and use of the Service to deliver and improve our services. Information you submit via the Service may be transmitted to Shopify and third parties located outside your country of residence for service fulfillment. Please review our Privacy Policy [LINK] to learn more about how we, Shopify and our partners use your personal data.
Section 11 – Feedback
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial use, across all media channels. For example, we may exercise this license to operate, deliver, evaluate, enhance, improve and promote the Service, while performing our obligations and exercising our rights under these Terms.
You further represent and warrant that: (1) you own or hold all necessary rights to the Feedback; (2) you have disclosed any compensation or rewards associated with submitting the Feedback; and (3) your Feedback complies with these Terms. We are under no obligation to: (1) maintain the confidentiality of your Feedback; (2) provide payment for your Feedback; or (3) respond to your Feedback.
We may, but are not required to, monitor, edit or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes the intellectual property rights of any party or violates these Terms of Service.
You agree that your Feedback shall not infringe any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your Feedback shall not contain defamatory, unlawful, abusive or obscene material, or computer viruses or other malicious software that may disrupt the operation of the Service or related websites. You may not use a false email address, impersonate another person or entity, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for all Feedback you provide and its accuracy. We assume no liability or legal obligation for any Feedback posted by you or any third party.
Section 12 – Errors, Inaccuracies and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, delivery timelines and availability. We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders at any time without prior notice, including after you have submitted your order.
Section 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You shall not, directly or indirectly, use the Service: (1) for any unlawful or malicious activities; (2) in violation of any international, federal, provincial, state or local laws, regulations and ordinances; (3) to infringe upon our intellectual property rights or those of third parties; (4) to harass, abuse, insult, harm, defame, disparage, threaten or injure our staff or any other individuals; (5) to disseminate false or misleading information; (6) to send, knowingly receive, upload, download, use or reuse any material that violates these Terms; (7) to transmit or facilitate the transmission of advertising or promotional materials, including spam, chain letters, junk mail or similar solicitation; (8) to impersonate any person or entity; or (9) to engage in any conduct that restricts or interferes with others’ enjoyment of the Service, or that we deem harmful to the interests of Hoonch, Shopify or Service users or that exposes them to liability.
Additionally, you agree not to: (1) upload or transmit viruses or other malicious code that may disrupt the functionality or operation of the Service; (2) copy, replicate, extract, sell, resell or exploit any part of the Service; (3) collect or track other individuals’ personal information; (4) send spam, phishing emails or abuse the Service for fraudulent purposes; (5) use robots, web crawlers, scraping tools, automated devices, processes or AI tools (including agent-based AI) to access the Service manually or automatically; or (6) interfere with, bypass or circumvent our security protocols, authorization features, robot exclusion headers or other access control measures. We reserve the right to suspend, disable or terminate your account without prior notice if we determine you have breached any provision of these Terms.
Section 14 – Agents
14.1 This Section (“Agent Terms”) shall apply if you use, allow, enable or facilitate the deployment of any agent to access, use or interact with the Service. An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of an individual or entity and operates without direct human supervision.
14.2 No Agent may access, use or interact with the Service unless it continuously identifies itself and complies strictly with Section 14.4 below. We may prohibit any Agent from accessing the Service at our discretion.
14.3 We may implement technical measures to restrict Agent access, usage and interaction with the Service.
14.4 All Agents must: (1) identify themselves in all HTTP/HTTPS requests by including “Agent/[Agent Name]” in the user-agent string; (2) not conceal or disguise the Agent nature of the interaction, including mimicking human behavior or bypassing CAPTCHA and human verification measures; (3) truthfully respond to verification prompts distinguishing human and automated activity; (4) not evade or circumvent any anti-Agent control measures implemented by us.
Section 15 – Termination
We may terminate this Agreement or your access to the Service (or any part thereof) at any time without prior notice at our sole discretion. You shall remain liable for all outstanding amounts owed up to and including the termination date.
Upon termination, the following Sections shall survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other clauses intended to survive contract termination.
Section 16 – Disclaimer of Warranties
Information provided through the Service is for general reference only. We do not warrant the accuracy, completeness or fitness for purpose of such information. Your reliance on this information is entirely at your own risk. We shall not be liable for any damages or obligations arising from reliance on such materials by you or any other Service visitor.
Unless otherwise expressly stated by Hoonch, the Service and all products offered hereunder are provided on an “as-is” and “as-available” basis, without any express or implied representations, warranties or conditions, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. We do not warrant uninterrupted, timely, secure or error-free operation of the Service. Certain jurisdictions do not permit the exclusion of implied warranties, so the above disclaimers may not apply to you.
Section 17 – Limitation of Liability
To the fullest extent permitted by applicable law, Hoonch, our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors, together with Shopify and its affiliates, shall not be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, data loss, replacement costs or similar damages, whether arising in contract, tort (including negligence), strict liability or other legal theories, resulting from your use of the Service or products purchased via the Service, including errors or omissions in content or damages arising from materials transmitted or published through the Service, even if advised of the possibility of such damages.
Section 18 – Indemnification
You agree to indemnify, defend and hold harmless Hoonch, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any third-party losses, damages, liabilities and claims (including reasonable attorneys’ fees) arising from: (1) your breach of these Terms of Service or any incorporated documents; (2) your violation of applicable laws or third-party rights; or (3) your access to and use of the Service.
We will notify you of any indemnification claims promptly, and failure to receive notice shall not relieve your indemnification obligations unless you suffer material prejudice as a result. We may assume exclusive control over the defense and settlement of such claims at your cost, including legal counsel selection, and shall not settle claims requiring non-monetary obligations without your consent (which you may not unreasonably withhold). You shall cooperate fully in the defense of indemnification claims, including providing relevant documentation.
Section 19 – Severability
If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.
Section 20 – Waiver; Entire Agreement
No failure by us to exercise or enforce any right or provision of these Terms shall constitute a waiver of such right or provision.
These Terms of Service, together with all related policies and operational rules posted on our website, constitute the entire agreement and understanding between you and us governing your use of the Service, superseding all prior oral or written agreements, communications and proposals between the parties, including earlier versions of these Terms.
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
Section 21 – Assignment
You may not delegate, transfer or assign this Agreement or any of your rights and obligations hereunder without our prior written consent, and any purported assignment shall be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or prior notice.
Section 22 – Governing Jurisdiction
These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the federal and state laws of the jurisdiction where Hoonch’s headquarters is located. You and Hoonch consent to the exclusive personal jurisdiction of the courts in such jurisdiction.
Section 23 – Headings
Headings used in this Agreement are for convenience only and shall not limit or affect the interpretation of these Terms in any way.
Section 24 – Modifications to Terms of Service
You may review the most current version of these Terms of Service on this page at any time.
We reserve the right to update, amend or replace any part of these Terms of Service by posting revisions on our website at our sole discretion. It is your responsibility to regularly check our website for updates. We will notify you of material changes in accordance with applicable laws, and such revisions shall take effect on the date specified in the notice. Your continued access to or use of the Service following the posting of changes constitutes acceptance of the revised Terms.
Section 25 – Contact Us
If you have any questions regarding these Terms of Service, please contact us using the details below:
Email: fza4a7@sina.com
Phone: +1 4422848487
